The J.D. Power IQS is an
industry-standard survey of customers’ experience with their vehicles after
three months of vehicle ownership, in which vehicles are ranked by “problems
per hundred vehicles” rate. The lower the score, the higher “perceived”
quality of the vehicle or brand.
Highlights from this year’s
survey include:
- The Mazda brand achieved 3rd rank among non-premium brands.
- The Mazda brand improved three problems per 100 vehicles (PP100) to 97 PP100, our best result ever in the study.
- The MX-5 Miata was rated highest in the Compact Sporty Car segment. This is the sixth time in seven years it has maintained the position.
Mazda achieved top-three
initial quality among non-premium brands for the second consecutive year.
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